Shipping policy

Shipping Policy

This Shipping Policy describes how MerryMemo ("we," "us," or "our") handles shipping and delivery of products ordered through our online store at MerryMemo.

Processing Time

Orders are typically processed within 2 business days after payment confirmation. Please note that processing times may vary based on product availability and specific processing requirements.

Shipping Rates and Delivery Estimates

Shipping is free on all orders worldwide. Delivery estimates will be provided once your order is confirmed. Please note that delivery times are estimates and commence from the date of shipment, rather than the date of order placement.

Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing tracking information. You'll receive a tracking link by email once your order ships.

Domestic Shipping Policy (for within the United States)

We offer Free standard shipping for domestic orders. Delivery times typically range from 7–14 business days after shipment.

International Shipping Policy

We offer free shipping worldwide. Delivery times for international orders vary based on the destination and shipping method selected at checkout. Please note that customs, duties, and taxes are the responsibility of the recipient and may be subject to delay.

Orders to the EU and UK may be subject to import VAT and customs fees, which are collected by the carrier on delivery and are the customer's responsibility.

Shipping Restrictions

Some items may have shipping restrictions based on size, weight, or specific handling requirements. We will notify you promptly if any items in your order cannot be shipped.

Lost or Stolen Packages

We are not responsible for lost or stolen packages unless Shipping Protection was purchased. Upon inquiry, we will assist in providing necessary information to help resolve issues related to missing packages to the extent possible.

Shipping Protection

$4.99 optional add-on at checkout. Covers loss, theft and damage in transit. If your order arrives damaged or is lost, email us with your order number and photos (for damage) and we'll send a free replacement or a full refund.

For further inquiries or clarification regarding our Shipping Policy, please contact us through our Contact Us form.

Trade name: MerryMemo

Email:  MerryMemo@gmail.com

VAT: N/A

Trade Number: N/A